TORVYNTHALE Money Back Guarantee

At TORVYNTHALE, we prioritize customer satisfaction above all else. We are committed to delivering high-quality products and services, and we believe in the value of our offerings. Therefore, we provide a comprehensive Money Back Guarantee to ensure your peace of mind while shopping with us.

Eligibility for Refund

• Requests are eligible for a refund if they are made within 30 days of the purchase date.
• Products must be returned in their original condition, unused, and with all original packaging.
• Digital products must not be downloaded or accessed beyond the initial trial period.

Initiating a Return

1. Contact our Customer Support team via email at [email protected] to request a return authorization.
2. Provide your order details and reason for return.
3. Once approved, ship the product back to us using the provided address.

Processing Refunds

Upon receipt and inspection of the returned item, we will notify you of the status of your refund. Approved requests will be processed, and the refund will be made to your original payment method within 7-10 business days.

Exceptions

• Custom orders and personalized products are not eligible for refunds unless defective or damaged upon arrival.
• Gift cards and sale items cannot be refunded.

Contact Us

If you have any questions or require further assistance, please do not hesitate to contact us. At TORVYNTHALE, we are here to ensure you have a positive shopping experience with us.